What is Available Balance and how it works

The Available Balance is your Bdroppy wallet.

The total of your credit notes issued as a result of return requests will be added up here and you can use this credit to pay for new orders you place with Bdroppy.

To access your credit, log in to your Bdroppy profile and go to Profile > Available Balance.

You will find all your credit notes, which will be downloadable and complete with information.

How to use it

To use your Available Balance to confirm an order follow this procedure:

• Go to Orders > My orders
• Locate the order you wish to confirm and click on the three dots on the right.
• Then click on Pay Order
• You will be redirected to the payment page to confirm your order

If your credit is less than the total amount of your order, it will be deducted automatically and you only have to pay the difference.

Attention: the difference to be paid must be more than 1 euro. Alternatively, you can reduce the amount used by your Available Balance.

If your credit is higher than the amount of the order, it will be deducted from your total purse and you can use the remainder to pay for other orders.